At Valence Marine we understand the need for top quality customer service. Here are a few comments from our customers:
"First Class customer service over the phone, lightning fast packing and shipment. Above expectations in all regards for ANY internet company!" - Sean, Vancouver WA
"To Valence Marine management, I recently purchased a Raymarine system from your business. The customer service representative's name that helped me was Debbie. Her service was exemplary. The help she gave before, during, and after the sale should be commended. You can expect return business and word of mouth advertising from me. Thank you." - Michael, Grand Rapids MI
"You are fantastic! Thank you!" - Terry, Fort Lauderdale FL
"Thank you so much. I really appreciate you prompt service." - Jerry, Breaux Bridge LA
"Debbie and the folks at Valence Marine were great help resolving my warranty problem" - Bill, Inkom ID
"Thank you for spotting the shipping $ discrepancy. I appreciate doing business with people like you!" - Bill, Harrisburg, PA
"I found Valence Marine after I did much research on inverters for my coach. I was looking for the best value for my money. When I went to their web site I found it very user friendly. I had a few questions and my email was answered very quickly. You know how you can anticipate the attitude of a person or company by the way they reply? The reply gave me confidence that I was more than just a potential sale. I received the best quote for the product and very courteous and friendly responses to emails and phone calls. Thank you, Valence Marine, for your help in my time of great stress." (Xantrex inverter hint: the echo charger will only function correctly in 2 stage charging. Three stage charging keeps the house battery charge too high for the echo charge to work properly.) Rick, Rapid City SD
"Thank you Debbie, I will await your information before I order. Thank you for your prompt service and for staying late for me last night!" - Carrie, Beaverton OR
"I recently ordered a Xantrex inverter. I am extremely delighted with the quick turnaround and competitive sale price. The shipment arrived quickly and it was packaged very well. I would recommend this store to others. Keep up the good work." - My, Simi Valley CA |
